I rediscovered this as I was doing some tidying up, c/ Mahatma Ghandi
Most organisational learning involves an experience of identity.
I'm talking about our work role identity which is defined in documents such as position descriptions, organisational vision and mission statements, policies and procedures.
Organsaitonal job descriptions, policies and procedures go some way to helping workers understand the work they are expected to do and the organisations expectations of their role.
But these documents can be a long way from the reality of bringing that role to life. it is the person in the role who does that.
And they bring all of their beliefs, thoughts, words, action, habits and values into the role.
Our role in organisational learning and development is to help our people to learn how to bring themselves into the role and how to bring the role into themselves.